Our privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our online coffee store.
- PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name
- Billing address
- Delivery address (restricted to Winnipeg, Manitoba)
- Payment information (including credit card numbers or alternative payment methods)
- Email address
- Phone number
We refer to this information as “Order Information.”
- HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:
- Processing your payment information.
- Arranging for local delivery within the city limits of Winnipeg.
- Providing you with invoices and/or order confirmations.
- Communicating with you regarding your order or delivery status.
- Screening our orders for potential risk or fraud.
- SHARING YOUR PERSONAL INFORMATION
We do share your Personal Information with third parties to help us process your order, as described above. For example:
- We use platform providers (such as Shopify, WooCommerce, or Squarespace) to power our online store.
- We use third-party payment processors to securely handle your financial transactions.
- We may share your delivery details with local Winnipeg courier services or delivery drivers solely to transport your coffee to your address.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
- DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
- SECURITY
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
- YOUR RIGHTS
If you are a Canadian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
- CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
- CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:
tony@westchesterimports.com